7 Mins Read
Disney

Personalized UX Summit Pass

May
2024
Mar - May
2024

Experience the Magic at Our Lottie Demo Booth

This year, I developed an interactive Personalized UX Summit Pass for our demo booth. Collaborating with Motion, Graphic Design, and UX Engineering teams, we showcased how Lottie transforms data into engaging, real-time visuals for participants.

Product Design Lead
Summit Pass
Turned storyboards into high-fidelity motion assets for my Motion design partners to create the Personalized Summit Pass lottie animation..
Native Web App
Created the UX flow, designed the responsive web app for data entry, and conducted usability and accessibility testing.
Design Crits
Frequently shared my design proposals with Summit design partners to refine and merge our concepts.
Engineering
Worked closely with the engineering team to conduct QA testing and ensure all user flows aligned with the design.

Meet Our Team

Product Design

Graphic Design

Motion Design

Engineering

What We Want to Achieve

01

Create an interactive booth experience that grabs the attention of participants to Lottie and gives them a chance to explore its features firsthand.

02

Strategically impress leaders at our demo booth to secure budget buy-ins, paving the way for motion teams to acquire Lottie enterprise licenses to streamline workflows.

What We Need to Conquer

01

Produce a booth experience that shows Lottie’s dynamic data capabilities from our ESPN sports projects, while ensuring the visual design aligns with this year’s Disney UX Summit branding.

02

Facing a tight timeline and other competing priorities in our ongoing sprints, we tested our cross-team collaboration by merging ideas and delivering design with speed and quality.

🔔

Disclaimer

Certain design processes and data have been purposefully excluded in compliance with NDAs to safeguard the confidentiality of both the company and its clients.

Spreading Joy and
Gaining Exposure

14.5%

Acceptance Rate

We were one of 29 presentation submissions selected from over 200 to be featured at the Disney UX Design Summit this year.

Lottie

Leadership Impression

Our demo impressed Disney Design and Parks leaders, leading to securing an enterprise license for Lottie software after the event.

Synergy

Cross-Team Influence

Our mini web app inspired the UX Engineering team to use it as the foundation for developing our internal data entry tool.

Smiles

Easter Eggs Delight

The smiles and excitement from participants creating their Lottie Passes were the ultimate reward, reflecting the success of our booth.

Behind the Scenes

In preparation for our annual UX design conference, I proposed focusing on the complete user journey—from booth arrival to receiving their personalized Lottie Pass. We brainstormed the key data participants would provide versus what we could pull from our system. Additionally, we showcased our recent sports projects on a display behind the booth. This resulted in a digital Personalized Lottie Summit Pass, educating and engaging participants while highlighting our sports work.

Paying Tribute to Mary Blair and the Magic of Disneyland

With our goals in mind, I created a moodboard using Mary Blair's artworks to align with this year's summit branding.

Drawing from old Disney tickets, I decided to sneak in some subtle Easter eggs for data visualization.

Exploring ticket designs from different countries sparked the idea to add multi-language elements, ensuring the Pass is engaging and inclusive for participants from different countries.

Paying Tribute to Mary Blair and the Magic of Disneyland

With our goals in mind, I created a moodboard using Mary Blair's artworks to align with this year's summit branding.

Drawing from old Disney tickets, I decided to sneak in some subtle Easter eggs for data visualization.

Exploring ticket designs from different countries sparked the idea to add multi-language elements, ensuring the Pass is engaging and inclusive for participants from different countries.

Teaming up with
Graphic Design

I crafted the storyboard using Graphic Design partner's illustrations, creating a narrative to delight participants and align with our mission.

My Storyboard Proposals

Option 007

This version centered on participant-focused photography with gradients that aligned with this year's theme visuals.

My Storyboard Proposals

Option 008

This version highlighted conference ticket UI as the focal point, incorporating park illustrations to evoke the joy of the rides.

Rapid Mini Web App Development

To enhance participants' experience of creating their personalized Summit Pass,I proposed a UX flow where participants answer a few fun Disney Easter egg questions to spark joy, while pulling key data from Disney's internal backend. This streamlined the process, making it hassle-free and delivering a seamless user journey experience.

The result? We developed a responsive web app for Lottie Pass data entry, allowing participants to input data via desktop or mobile. I delivered a production-ready handoff file with micro-interaction videos to support efficient coding by the UX Engineer.

Live Personalized
UX Summit Pass

The finalized design focuses on participant data-driven insights. It begins with the summit's theme, integrates Mary Blair's visuals to highlight Disney Easter eggs in the ticket UI, and concludes by reconnecting with the park visit experience.

Quotes from
Participants
I really enjoyed the lottie animation experience and it has inspired me with an idea to create interaction with guests in the park! 
Sophia Kuo
Product Design Manager
Disney Shanghai Resort
Ooh! I love this! Fun concept and beautiful flow (and I especially love the Incredicoaster animation.) Showing this to my son tonight, since he’ll get a kick out of it!
Lucy Foster
Lead Copywriter
Disney
Key Learnings
Trust Building

Our work on ESPN and Fantasy sports projects over the past year built trust, rapport, and unified design expertise. Consistent efforts across CXF teams led to our successful submission for the competitive UX summit!

Design Tradeoff

The Lottie animation for the Pass was limited to 10 seconds. Given this constraint, I  prioritized visual functionality for the digital Summit Pass. This simplification kept the story engaging while effectively highlighting the ticket UI and data visualization.